Shipping & Delivery Policy

Shipping Methods

We offer several shipping options to meet your needs. All orders are processed and shipped from our warehouse in Massachusetts, United States.

Standard shipping typically takes 5-7 business days for delivery within the continental United States. Express shipping options are available for faster delivery, typically 2-3 business days.

Shipping Costs

Shipping costs are calculated based on the weight of your order, delivery address, and selected shipping method. Standard shipping rates start at $9.99 for orders under $50. Orders over $100 qualify for free standard shipping within the continental United States.

Express shipping rates vary based on destination and package weight. Exact shipping costs will be displayed during checkout before you complete your purchase.

Processing Time

Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing may take up to 3 business days. You will receive a shipping confirmation email with tracking information once your order has been shipped.

Delivery Times

Delivery times vary based on your location and selected shipping method:

• Standard Shipping: 5-7 business days
• Express Shipping: 2-3 business days
• Overnight Shipping: Next business day (where available)

Delivery times are estimates and do not include processing time. Actual delivery may vary due to weather conditions, carrier delays, or other factors beyond our control.

International Shipping

We currently ship only within the United States. International shipping may be available in the future. For international orders, please contact us directly to discuss shipping options and costs.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor your package's progress through the carrier's website or mobile app.

Delivery Issues

If you experience any issues with delivery, such as a lost or damaged package, please contact us at support@calmcozyaroma.world or call +18006461203. We will work with the carrier to resolve the issue and ensure you receive your order.

Contact Us

If you have questions about shipping or delivery, please contact us at support@calmcozyaroma.world or call +18006461203.